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Terms and Conditions

Privacy Policy

(Astrology Consultation, Numerology, Vastu & Spiritual Products)

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided by users while accessing our astrology consultations and purchasing gemstones, Rudraksha, and crystals through our website.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information:

2.1 Personal Information

Name
Phone number
Email address
Billing and shipping address
Date, time, and place of birth (for consultations)

2.2 Transaction Information

Payment details (processed via secure third-party payment gateways)
Order details and consultation booking records

2.3 Technical Information

IP address
Browser type
Device information
Cookies and usage data

3. Purpose of Data Collection

Your information is collected and used for:

Providing astrology, numerology, and vastu consultations
Preparing kundali reports and personalised recommendations
Processing orders for gemstones, Rudraksha, and crystals
Communicating about bookings, reports, dispatch, or support
Improving website functionality and user experience
Legal, accounting, and security purposes

4. Data Sharing & Disclosure

4.1 We do not sell, rent, or trade your personal information to third parties.
4.2 Information may be shared only with:

Payment gateway providers
Courier/shipping partners
Legal authorities when required by law

All third parties are required to maintain confidentiality.

5. Data Security

5.1 We take reasonable technical and administrative measures to protect your personal data.
5.2 Secure servers and encrypted payment gateways are used where applicable.
5.3 Despite best efforts, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.

6. Cookies Policy

6.1 Our website may use cookies to enhance user experience and track site performance.
6.2 Cookies do not collect sensitive personal data.
6.3 Users can disable cookies through their browser settings if desired.

7. Accuracy of Information

7.1 Clients are responsible for providing accurate personal and birth details.
7.2 We are not responsible for inaccuracies in consultation results arising from incorrect information provided by users.

8. Children’s Privacy

8.1 Our services are not intended for individuals under 18 years of age without parental consent.
8.2 We do not knowingly collect personal data from minors.

9. Spiritual & Advisory Disclaimer

9.1 Astrology, numerology, vastu, gemstones, Rudraksha, and crystals are based on traditional belief systems.
9.2 Services and products are provided for guidance and spiritual well-being only.
9.3 We do not provide medical, legal, or financial advice, and personal data shared is not used for such purposes.

10. Data Retention

10.1 Personal information is retained only as long as necessary to fulfill services or comply with legal obligations.
10.2 Users may request deletion of their personal data, subject to legal and operational requirements.

11. User Rights

You have the right to:

Access your personal data
Request correction of incorrect information
Request deletion of your data
Withdraw consent for marketing communications

Requests can be made using the contact details below.

12. Changes to This Policy

12.1 We reserve the right to update this Privacy Policy at any time.
12.2 Changes will be effective immediately upon posting on the website.

13. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Gaargi Astrro Expertise

Email:Support@Gaargiastrroexpertise.com
Phone: +91 9713251373

Return and Refund Policy

Terms & Conditions

1. General

1.1 All consultations and products are offered based on traditional astrological, numerological, vastu, and spiritual belief systems.
1.2 Services and products are provided for guidance and self-development purposes only.
1.3 By booking a consultation or purchasing any product, the client agrees to these Terms & Conditions in full.

2. Consultation Services

2.1 Services may include Astrology (Kundali analysis), Numerology, Vastu consultation, gemstone recommendations, Rudraksha guidance, remedies, and lifestyle suggestions.
2.2 Consultations may be conducted in person, online, or over phone, as agreed at the time of booking.
2.3 Reports and recommendations are prepared based on details provided by the client (date, time, place of birth, etc.).
2.4 The accuracy of results depends on the accuracy of information shared by the client.

3. No Guarantee Disclaimer

3.1 Astrology, Numerology, and Vastu are interpretative sciences, and results may vary from person to person.
3.2 No guarantees are made regarding outcomes related to health, wealth, career, marriage, legal matters, or any other aspect of life.
3.3 Remedies, gemstones, Rudraksha, and crystals are not a substitute for medical, legal, psychological, or financial advice.

4. Booking & Payment

4.1 Advance payment is required to confirm any consultation or order.
4.2 Consultation fees are non-refundable and non-transferable once the session/report has started.
4.3 Prices are subject to change without prior notice.
4.4 Any additional services requested after booking will be charged separately.

5. Rescheduling & Cancellation

5.1 Consultation rescheduling is allowed once, if informed at least 24 hours in advance.
5.2 Late cancellations or no-shows will not be eligible for refund or rescheduling.
5.3 In case of unavoidable circumstances from the consultant’s side, an alternate date or refund may be offered at discretion.

6. Gemstones, Rudraksha & Crystals – Sales Policy

6.1 All gemstones, Rudraksha, and crystals sold are natural or energised as mentioned, but minor variations in color, size, and texture are normal.
6.2 Products are sold as spiritual aids, not medical or scientific devices.
6.3 No return or refund once the product is delivered or handed over, unless damaged during transit (proof required within 24 hours).
6.4 Certification (if applicable) will be provided only when explicitly mentioned at the time of purchase.

7. Client Responsibility

7.1 Clients are responsible for decisions taken based on consultations or recommendations.
7.2 The consultant shall not be liable for any direct or indirect loss, emotional distress, or damages arising from the use of advice or products.

8. Confidentiality

8.1 All personal details shared by clients are kept strictly confidential.
8.2 Information will not be shared with third parties except when legally required.

9. Intellectual Property

9.1 All reports, content, remedies, and guidance provided are the intellectual property of the consultant.
9.2 Reproduction, redistribution, or commercial use without permission is prohibited.

10. Limitation of Liability

10.1 The maximum liability of the consultant/seller shall be limited to the amount paid for the service or product.
10.2 No liability is accepted for indirect, incidental, or consequential damages.

11. Governing Law

11.1 These Terms & Conditions shall be governed by and interpreted in accordance with Indian laws.
11.2 Any disputes shall be subject to the jurisdiction of the consultant’s operating location in India.

12. Acceptance

By booking a consultation or purchasing any product, the client confirms that they have read, understood, and agreed to all the above Terms & Conditions.